Incident & Defect Management Archives - The CTO Club https://thectoclub.com/incident-defect-management/ Build SaaS teams and systems that scale. Mon, 06 Jan 2025 20:34:07 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.1 https://thectoclub.com/wp-content/uploads/sites/13/2023/12/cto-logo-symbol-400x400_negative.svg Incident & Defect Management Archives - The CTO Club https://thectoclub.com/incident-defect-management/ 32 32 229772287 Black Friday For Hackers: Why Cybersecurity Needs to Be On Your Holiday Wishlist   https://thectoclub.com/news/put-cybersecurity-on-your-holiday-wishlist/ https://thectoclub.com/news/put-cybersecurity-on-your-holiday-wishlist/#respond Thu, 28 Nov 2024 05:06:00 +0000 https://thectoclub.com/?p=16861 The holiday season is a lucrative time not only for retailers but also for cybercriminals. CSO at WatchGuard Technologies, Corey Nachreiner, discusses current scam trends, how threats have evolved, and the measures consumers and retailers can take to stay secure.

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]]> https://thectoclub.com/news/put-cybersecurity-on-your-holiday-wishlist/feed/ 0 16861 Black Friday Cyber Threats: 9 Tips to Protect Your Business https://thectoclub.com/incident-defect-management/protect-your-business-from-black-friday-cyber-threats/ https://thectoclub.com/incident-defect-management/protect-your-business-from-black-friday-cyber-threats/#respond Wed, 27 Nov 2024 05:54:00 +0000 https://thectoclub.com/?p=16858 Black Friday is notorious for increased cyber threats, with hackers targeting consumers and businesses through scams like phishing and fake websites. This guide explores top holiday threats and offers nine essential tips to protect your business during the holiday season.

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]]> https://thectoclub.com/incident-defect-management/protect-your-business-from-black-friday-cyber-threats/feed/ 0 16858 29 Best Bug Tracking Tools Reviewed for 2025 https://thectoclub.com/tools/best-bug-tracking-software/ https://thectoclub.com/tools/best-bug-tracking-software/#respond Fri, 09 Feb 2024 19:19:00 +0000 https://thectoclub.com/tools/best-bug-tracking-software/ Managing bugs across distributed teams can be chaotic without the right tools. My review of the 27 best bug tracking tools explores solutions designed to help CTOs improve issue tracking, enhance collaboration, and maintain high software quality.

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]]> https://thectoclub.com/tools/best-bug-tracking-software/feed/ 0 9345 20 Best Incident Management Software Reviewed For 2025 https://thectoclub.com/tools/incident-management-software/ https://thectoclub.com/tools/incident-management-software/#respond Thu, 08 Feb 2024 21:37:25 +0000 https://thectoclub.com/tools/incident-management-software/ With so many different incident management software available, figuring out which is right for you is tough. You know you want to handle and resolve incidents that affect the normal operation of services but need to figure out which tool is best. I’ve got you! In this post I’ll help make your choice easy, sharing […]

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]]> https://thectoclub.com/tools/incident-management-software/feed/ 0 10818 20 Best Defect Tracking Tools Reviewed For 2025 https://thectoclub.com/tools/defect-tracking-tools/ https://thectoclub.com/tools/defect-tracking-tools/#respond Thu, 04 Jan 2024 21:53:06 +0000 https://thectoclub.com/tools/defect-tracking-tools/ There are seemingly countless defect tracking tools available, so figuring out which is best for you is tough. You want to record, manage, and track software defects but need to figure out which tool is the best fit. I’ve got you! In this post I make things simple, leveraging my experience using dozens of different […]

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]]> https://thectoclub.com/tools/defect-tracking-tools/feed/ 0 13844 How to Write a Bug Report (+ Free Template Download) https://thectoclub.com/topics/bug-tracking-template/ https://thectoclub.com/topics/bug-tracking-template/#respond Tue, 01 Aug 2023 00:58:54 +0000 https://thectoclub.com/news/bug-tracking-template/ Writing a good bug report is an essential skill for software testers. Here's how to do it and a free bug tracking template to get you started.

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]]> https://thectoclub.com/topics/bug-tracking-template/feed/ 0 9367 How to Build a Bug Tracking Template in Jira https://thectoclub.com/topics/bug-tracking-jira/ https://thectoclub.com/topics/bug-tracking-jira/#respond Fri, 25 Mar 2022 14:25:34 +0000 https://thectoclub.com/news/bug-tracking-jira/ Jira is one of the most popular tools used for development project management and bug tracking. Learn how to build a bug tracking template in this highly customizable tool.

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]]> https://thectoclub.com/topics/bug-tracking-jira/feed/ 0 13365 The Cold Hard Truth About Zero-Defect Software https://thectoclub.com/topics/zero-defect-software/ https://thectoclub.com/topics/zero-defect-software/#respond Tue, 26 Jan 2021 16:49:52 +0000 https://thectoclub.com/news/zero-defect-software/ Many years ago, on the day we decided to release a major upgrade to our product, a decision that of course required my approval as Director of QA, I was walking down the hallway and the CEO passed me.  He stopped me and said, “So I can assume we are shipping with no defects?” Without […]

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]]> https://thectoclub.com/topics/zero-defect-software/feed/ 0 13722 5 Root Cause Analysis Tools For Better Testing & QA https://thectoclub.com/topics/root-cause-analysis/ https://thectoclub.com/topics/root-cause-analysis/#respond Fri, 17 Jul 2020 20:54:23 +0000 https://thectoclub.com/news/root-cause-analysis/ A QA expert provides a clear explanation of Root Cause Analysis (RCA) and shares 5 effective tools (including the 5 Whys and Fishbone Diagram) to empower your QA team to pinpoint the true origins of software defects, leading to permanent fixes and improved product quality.

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]]> https://thectoclub.com/topics/root-cause-analysis/feed/ 0 13780 What Is ‘QMetry Automation Studio’? Detailed QAS Overview & Explanation Of QAS Features https://thectoclub.com/tools/what-is-qmetry-automation-studio/ https://thectoclub.com/tools/what-is-qmetry-automation-studio/#respond Tue, 21 Apr 2020 19:39:41 +0000 https://thectoclub.com/tools/what-is-qmetry-automation-studio/ What is QMetry Automation Studio? Read on to discover how QAS works—what problems it can help you solve and who uses it, along with a tour of its features, pricing, and integrations. I’ll also explain how QAS compares to similar tools. What Is QMetry Automation Studio? The QMetry Automation Studio is an automation tool that […]

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